Privacy Policy

Welcome to TcktPro! This Privacy Policy explains how TcktPro collects, uses, and protects your personal
information as an organizer or artist using our ticketing platform. Your privacy is of utmost
importance to us, and we are committed to safeguarding your data.

Information We Collect

TcktPro is an all-in-one event ticketing solution designed for event organizers and artists.
It provides a platform to effortlessly create event pages, manage ticket sales, and streamline entry management for your events.

Event Information: To facilitate ticket sales and event management, we may collect event-specific information,
including event descriptions, images, and ticket pricing.

Payment Information: TcktPro does not directly handle financial transactions. When you use third-party payment processors, they may collect payment information. Please refer to their privacy policies for details.

User Data: We may collect user data with their consent, including names, contact details, and preferences, to enable event-related communication.

How We Use Your Information

Event Management: We use your information to create and manage event webpages, process ticket sales, and facilitate the redemption of tickets at event venues.

Communication: We may use contact information to communicate with you regarding event-related matters, platform updates, and marketing promotions. You can opt out of promotional emails at any time.

Data Security

We employ industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. However, please note that no online platform is entirely secure, and there is always some inherent risk associated with the transmission of data over the Internet.

Data Retention

We retain your data for as long as necessary to fulfil the purposes outlined in this Privacy Policy. Event-specific data may be stored for up to seven (7) days post the last date for which ticket is sold for the respective event.

Your Choices

Account Access: You can access your account information through your TcktPro account settings.

Communication Preferences: You can manage your communication preferences, including opting out of promotional emails.

Third-Party Services

TcktPro may use third-party services, such as payment processors, which have their privacy policies. We encourage you to review these policies when using their services.

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices or for legal compliance. We will notify you of any significant changes via email or through our platform.

Contact Us

If you have any questions or concerns about this Privacy Policy or the data we collect, please contact us at pp@tcktpro.com.